Refund Policy

Overview

Refunds, where applicable, are processed in accordance with the terms set out in our Booking and Cancellation Policy. The eligibility and amount of any refund depend on the specific conditions of your booking, the timing of cancellation, and the refund policies of third-party service providers (including airlines, hotels, and transport providers).

Alignment with Cancellation Policy

Refund Processing Timeframe

The timeframe for processing refunds depends on: While Orient Travels will endeavour to process refunds promptly, please allow several weeks for completion due to external factors beyond our control.

Non-Refundable Items

Certain components of your package are strictly non-refundable, regardless of cancellation timing. These include:
Whatsapp